Terms of Service

These Terms of Service ("Terms") govern your use of voiceforgeai.life and your engagement with Voice Forge AI Inc. ("Voice Forge AI," "we," "us," or "our"), a British Columbia corporation at 156 West 5th Avenue, Suite 110, Vancouver, BC V5Y 1H7, Canada (BN 851903674 RC0001). By accessing our website or engaging our studio, you agree to these Terms. If you do not agree, do not use the website or our services.

1. About our services

Voice Forge AI is an AI voice production studio providing narration, character voice, dubbing and post-production with human direction and review. We are a creative services firm — not a DAW software vendor, not a wellness brand, and not an online course. Illustrative pricing, timelines and project descriptions on our website are estimates only and do not constitute binding offers until confirmed in a written project agreement or quote acceptance.

2. Website use

You may browse voiceforgeai.life for lawful purposes. You agree not to:

• Attempt unauthorised access to our servers, forms or studio systems
• Transmit malware, spam or automated scraping traffic that degrades site performance
• Misrepresent your identity or affiliation when submitting enquiries
• Copy, frame or commercially exploit site content without written permission
• Use site materials to imply endorsement by Voice Forge AI where none exists

We may suspend access when we reasonably believe these Terms have been violated or when necessary to protect the site, clients or studio operations.

3. Enquiries and project agreements

Submitting our contact form or emailing [email protected] does not create a binding contract. A project begins when both parties agree in writing to scope, fees, deliverables, revision rounds, turnaround and usage rights — typically via signed quote, statement of work or purchase order acceptance. Where a written project agreement conflicts with these Terms, the project agreement prevails for that engagement.

4. Client responsibilities

You agree to:

• Provide accurate scripts, pronunciation notes and reference materials you have the right to use
• Respond to producer questions and revision requests within agreed timeframes
• Obtain necessary third-party consents for voice likeness, trademarks, music beds or other embedded rights
• Pay invoices according to agreed terms
• Use delivered audio only within the licensed channels, territories and duration specified in your agreement

Delays caused by late script delivery, missing pronunciation notes or extended client review may affect turnaround and may incur additional fees if studio time is rescheduled.

5. Fees and payment

Unless otherwise stated, quotes are in Canadian dollars (CAD) exclusive of applicable taxes. Standard payment terms are fifty percent deposit before production begins and fifty percent on delivery, unless a retainer or alternate schedule is documented. Late payments may accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower. We may pause work on overdue accounts after reasonable notice.

6. Revisions and scope changes

Each project includes the revision rounds stated in the written agreement. Revision rounds cover emphasis, pacing and pronunciation adjustments within the original script scope. Material script rewrites, additional characters, new languages or expanded deliverable formats constitute scope changes and are quoted before work continues. We document revision notes and timestamps on the session log.

7. Deliverables and acceptance

Deliverables are provided in the formats specified in your agreement — typically WAV and MP3 unless otherwise stated. You have five business days after delivery to report technical defects or deviations from the agreed scope. Absent timely notice, deliverables are deemed accepted. Technical defects do not include subjective preference changes outside the agreed revision rounds.

8. Intellectual property and usage rights

Unless a work-for-hire or exclusive assignment is expressly documented, Voice Forge AI retains ownership of its production methods, session logs, prompt structures and internal tooling. Upon full payment, you receive the usage licence described in your project agreement — commonly a broad commercial licence for agreed channels and territories for a defined period.

We retain no right to use your scripts, brand names or finished audio in our marketing, portfolio or sample reels without separate written consent. You may not resell raw studio files as stock voice assets or represent them as human-recorded performances where that would mislead listeners, except where your licence explicitly permits such use.

9. AI production disclaimer

Audio is produced using generative voice tools under human producer direction and review. We do not guarantee indistinguishable synthetic speech, perfect lip-sync in every language, error-free pronunciation without client proofing, or specific audience, ranking or revenue outcomes. AI outputs may contain artefacts, unintended cadence or similarity to existing recordings despite human review.

We do not clone real voices without documented consent from rights holders. We do not knowingly produce audio that infringes third-party copyright, trademark or publicity rights. You are responsible for clearance of scripts and references you supply.

10. Confidentiality

Each party agrees to keep confidential non-public information received from the other in connection with an engagement, except where disclosure is required by law or the information becomes public through no fault of the receiving party. Confidentiality obligations survive project completion as stated in the project agreement or, if silent, for three years.

11. Warranties and limitation of liability

Except as expressly stated in a signed project agreement, our services are provided "as is" to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement except where such disclaimers are prohibited.

To the maximum extent permitted by applicable law, Voice Forge AI's total liability arising from any project or website use shall not exceed the fees paid by you for that specific project in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, special or punitive damages, including lost profits, lost data or business interruption, even if advised of the possibility.

Nothing in these Terms limits liability for fraud, gross negligence or personal injury caused by our negligence where limitation is prohibited by law.

12. Indemnity

You agree to indemnify and hold harmless Voice Forge AI, its directors, employees and contractors from claims, damages and reasonable legal fees arising from your scripts, references, instructions or use of deliverables outside the licensed scope — including claims that your materials infringe third-party rights or that your use misrepresents the nature of the audio.

13. Termination

Either party may terminate an engagement for material breach if the breach is not cured within ten business days of written notice. You remain responsible for fees for work performed through the termination date and non-cancellable third-party costs we incurred on your behalf. Upon termination, we deliver completed work product for which payment has been received, subject to the agreed licence terms.

14. Force majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control — including natural disasters, power failures, labour disputes, government actions, pandemic restrictions or widespread outages at critical service providers — provided the affected party notifies the other promptly and resumes performance when practicable.

15. Privacy

Our collection and use of personal information is described in our Privacy Policy, which complies with PIPEDA and BC PIPA. By using our website or services, you acknowledge that policy.

16. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts of British Columbia, sitting in Vancouver, except that either party may seek injunctive relief in any competent court to protect intellectual property or confidential information.

Before commencing litigation, the parties agree to attempt good-faith resolution by written notice to [email protected] describing the dispute. If unresolved within thirty days, either party may proceed to court.

17. Changes

We may update these Terms by posting a revised version on voiceforgeai.life with a new effective date. Changes apply to website use from the effective date forward. Active project agreements continue under the Terms in effect when the agreement was signed, unless both parties agree otherwise in writing.

18. Contact

Voice Forge AI Inc.
156 West 5th Avenue, Suite 110
Vancouver, BC V5Y 1H7, Canada
Email: [email protected]
Phone: +1 (604) 316-7492

Last updated: 10 July 2026